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Privacy Policy

At Oncore Cloud Services Inc. ("we," "us," or "our"), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at https://www.oncore.cloud (the "Site") or use our services, including any other media forms, channels, mobile websites, or applications we own or operate (collectively, the "Services").  By accessing or using our Services, you agree to the terms of this Privacy Policy.

If you do not agree with this Privacy Policy, please do not access or use our Services.  We may update this Privacy Policy from time to time.  We will notify you of any changes by updating the "Last updated" date above.  Your continued use of the Services after such updates constitutes your acceptance of the revised policy.

  1. Information We Collect We collect information that you provide directly to us, as well as information collected automatically.

Personal Information   We only collect personal information when it is necessary to provide you with our Services. This may include:

      • Contact details such as your name, email address, phone number, and mailing address. 
      • Account information, including usernames, passwords, and preferences. 
      • Payment information if you purchase Services (processed securely via third-party providers). 
      • Any other information you choose to provide, such as through forms, surveys, or communications.

We collect this information fairly and lawfully, with your knowledge and consent. We will always explain why we need it and how it will be used at the time of collection.

Automatically Collected Information   When you interact with our Services, we may automatically collect:

      • Device and usage data, such as IP address, browser type, operating system, pages viewed, time and date of visits, and referring URLs. 
      • Cookies and similar technologies to track user activity and preferences (see our Cookies section below). 
      • Log data for security and analytics purposes.

We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs, health data) unless required for specific Services and with your explicit consent.

  1. How We Use Your Information We use the information we collect to:
      • Provide, maintain, and improve our Services. 
      • Communicate with you, including responding to inquiries, sending updates, and providing support. 
      • Process transactions and fulfill requests. 
      • Analyze usage patterns to enhance user experience and develop new features. 
      • Ensure security, prevent fraud, and comply with legal obligations. 
      • Personalize content and recommendations based on your preferences.

We will not use your information for purposes other than those described here without your consent.

  1. Sharing Your Information We do not share, sell, or rent your personally identifiable information (PII) to third parties for marketing purposes.  We may share information in limited circumstances:
      • With service providers and vendors who assist us in operating our Services (e.g., hosting, analytics, payment processing), bound by confidentiality agreements. 
      • To comply with legal requirements, such as responding to subpoenas, court orders, or government requests. 
      • In connection with a merger, acquisition, or sale of assets, where your information may be transferred. 
      • With your consent or at your direction.

We may share aggregated or anonymized data that does not identify you personally for research, marketing, or other purposes.

  1. Data Retention and Security We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.  When no longer needed, we securely delete or anonymize it.  We implement commercially reasonable security measures to protect your data from loss, theft, unauthorized access, disclosure, alteration, or destruction.  These include encryption, firewalls, and access controls.  However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
  2. Cookies and Tracking Technologies We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and administer the Site. Cookies are small files stored on your device.  You can manage cookies through your browser settings, but disabling them may limit Site functionality.  For more details, please review our Cookie Policy (if applicable, or integrate here if needed).
  3. Third-Party Links and Services Our Services may contain links to third-party websites or integrate third-party services.  We are not responsible for the privacy practices or content of these external sites.  We encourage you to review their privacy policies before providing any information.
  4. Your Rights and Choices You have rights regarding your personal information, subject to applicable laws:
      • Access, correct, or delete your data;
      • Opt out of marketing communications; 
      • Withdraw consent where processing relies on it (though this may affect Service availability);
      • Request data portability.

To exercise these rights, contact us using the details below. We may verify your identity before responding. You may refuse to provide personal information, but this could limit our ability to provide certain Services.

If you are in certain jurisdictions (e.g., GDPR for EU residents or CCPA for California residents), you may have additional rights. Please contact us for more information.

  1. Children's Privacy Our Services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect information from children. If we become aware of such collection, we will delete it promptly.
  2. International Transfers Your information may be processed and stored in Canada or other countries where we or our service providers operate.  By using our Services, you consent to the transfer, processing, and storage of your information in these locations, which may have different data protection laws.
  3. Changes to This Privacy Policy We may revise this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a new "Last updated" date. We encourage you to review it periodically.
  4. Contact Us If you have questions about this Privacy Policy or our handling of your information, please contact us via email: This email address is being protected from spambots. You need JavaScript enabled to view it..  We will respond to your inquiries as soon as possible.